Financial Policy

All new equipment setups going on account require prior verification of insurance coverage before equipment is setup. If this is not possible due to a weekend or other after-hours setup, verification must be done on the next business day.
• We do not guarantee coverage of, or payment of insurance claims.
• We do not guarantee any time frame for processing of insurance claims or subsequent         billing from our office. It will be done in as timely a manner as possible.

Insurance Coverage

Patient’s Responsibility:
• Provide us with all insurance information necessary to file your claim
• Notify our office of any changes or loss of insurance coverage
• Pay all deductible and balance remaining after secondary insurance is filed
• Patient is responsible for payment in full of all claims not covered by insurance. You will be informed before delivery if we know that an item is not covered, and assignment will not be accepted.

Medicare Claims
If Medicare is your insurance carrier and denies payment, you will be notified. At that time, if you wish to keep the equipment, it may be converted to private rental. If Medicare assignment is accepted, at no time will the charges on those items be more than the yearly deductible plus the 20% that Medicare does not pay. In many cases, the deductible amount and the 20% is paid by other insurance. We will follow through with the appeal process on Medicare claims that are denied. This will be done on non-assigned claims at the patient’s request.

The patient is also advised that:
• Inexpensive, routinely purchase durable medical equipment may be rented or purchased.
• There will be a minimum of one-month rental on all equipment rentals.
• Rental charges will be assessed until we are notified to pick up the equipment.
• Any charges will be assessed until we are notified to pick up the equipment.
• Any charges incidental to the use or operation of the equipment (such as electricity) is the responsibility of the patient.
• There is no charge for delivery or pickup of rental equipment.
• All claims, assigned or non-assigned, will be filed on behalf of the patient.

Financial Policy

All new equipment setups going on account require prior verification of insurance coverage before equipment is setup. If this is not possible due to a weekend or other after-hours setup, verification must be done on the next business day.
• We do not guarantee coverage of, or payment of insurance claims.
• We do not guarantee any time frame for processing of insurance claims or subsequent         billing from our office. It will be done in as timely a manner as possible.

Insurance Coverage

Patient’s Responsibility:
• Provide us with all insurance information necessary to file your claim
• Notify our office of any changes or loss of insurance coverage
• Pay all deductible and balance remaining after secondary insurance is filed
• Patient is responsible for payment in full of all claims not covered by insurance. You will be informed before delivery if we know that an item is not covered, and assignment will not be accepted.

Medicare Claims
If Medicare is your insurance carrier and denies payment, you will be notified. At that time, if you wish to keep the equipment, it may be converted to private rental. If Medicare assignment is accepted, at no time will the charges on those items be more than the yearly deductible plus the 20% that Medicare does not pay. In many cases, the deductible amount and the 20% is paid by other insurance. We will follow through with the appeal process on Medicare claims that are denied. This will be done on non-assigned claims at the patient’s request.

The patient is also advised that:
• Inexpensive, routinely purchase durable medical equipment may be rented or purchased.
• There will be a minimum of one-month rental on all equipment rentals.
• Rental charges will be assessed until we are notified to pick up the equipment.
• Any charges will be assessed until we are notified to pick up the equipment.
• Any charges incidental to the use or operation of the equipment (such as electricity) is the responsibility of the patient.
• There is no charge for delivery or pickup of rental equipment.
• All claims, assigned or non-assigned, will be filed on behalf of the patient.